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General Questions

How do I contact you?

You can email us at info@donatojewels.com

Where are you located?

We’re located in Via Rossini, Alessandria. ITALY

What forms of payment do you accept?

We accept payment Paypal.

Do you have a different size?

We only have the sizes listed on the product page in stock. We build your ring custom made. Each Legendary ring is differene for nuance metal.

How do I know the size of my finger?

The best solution is: going in a jewelry shop and get your size finger. Tell us the number right and what kind anelliera used( europe, america, japan, ecc..).We suggest a number comfortable but not large. Is better a ring fixed.We will send you the ring forged with this precision informations.

How do I cancel an order?

Write us as soon as possible at ordini@donatojewels.com. Once something has shipped, we can no longer cancel and refund an order.

Something is wrong with my order?

Please contact us as soon as possible at ordini@donatojewels.com. Once something has shipped, we can no longer make changes to your order.

Shipping

How do I contact you?

You can email us at info@donatojewels.com

Where are you located?

We’re located in Via Rossini  ,Alessandria, ITALY

What forms of payment do you accept?

We accept payment Paypal.

Do you have a different size?

We only have the sizes listed on the product page in stock. We build your ring custom made. Each Legendary ring is differene for nuance metal.

How do I cancel an order?

Write us as soon as possible at ordini@donatojewels.com Once something has shipped, we can no longer cancel and refund an order.

Something is wrong with my order?

Please contact us as soon as possible at ordini@donatojewls.com. Once something has shipped, we can no longer make changes to your order.

Returns/Exchange

How do I contact you?

You can email us at info@donatojewels.com

Where are you located?

We’re located in Via Rossini, Alessandria. ITALY

What forms of payment do you accept?

We accept payment Paypal.

Do you have a different size?

We only have the sizes listed on the product page in stock. We unfortunately only carry limited sizes in stock.

How do I cancel an order?

Write us as soon as possible at ordini@donatojewels.com Once something has shipped, we can no longer cancel and refund an order.

Something is wrong with my order?

Write us as soon as possible at ordini@donatojewels.com Once something has shipped, we can no longer cancel and refund an order.

NEED SUPPORT

Via Rossini, Alessandia, ITALY
(+39) 3405602441